Refund and Cancellation Policy

1. Introduction

Travel Holic World provides independent third-party travel booking services. This Refund & Cancellation Policy explains the conditions that apply to flight cancellations, ticket changes, refund requests, and related service fees.

Travel Holic World is not an airline and is not affiliated with or endorsed by any airline unless expressly stated in a separate written agreement.

Refund eligibility depends on the applicable fare rules, booking terms, payment method, the provider responsible for the booking, and applicable law.

2. Flight Booking Cancellations

Customers may request cancellation of a booking made through Travel Holic World by contacting our support team.

Whether a ticket can be cancelled, and whether any amount is refundable, depends on the ticket conditions, airline rules, the circumstances of the cancellation, and applicable law.

A cancellation request is not confirmation that a ticket has been cancelled. Customers should wait for confirmation from the responsible booking provider.

If a ticket was purchased directly from an airline or another travel provider, customers should contact that original provider.

3. Airline Refund Eligibility

A refund may be available depending on the ticket type and circumstances, including:

• Eligible airline cancellations or significant schedule changes.
• Fully refundable tickets.
• Qualifying cancellations made under applicable laws or booking terms.
• Other situations in which the airline, ticket issuer, or applicable law permits or requires a refund.

Non-refundable tickets may have limited refund eligibility, although certain taxes, fees, or other amounts may be refundable depending on the circumstances and applicable law.

We will review the relevant booking terms and communicate the available options. We do not guarantee a full refund unless the applicable terms or law require one.

4. Refund Processing Timeline

Refund processing times depend on the airline, ticket issuer, payment method, payment processor, and applicable law.

For qualifying refunds covered by applicable U.S. Department of Transportation rules, the general deadlines are:

• Credit card payments: Refunds must generally be issued within 7 business days after the refund becomes due.
• Other payment methods: Refunds must generally be issued within 20 calendar days after the refund becomes due.

The applicable deadline depends on the transaction and the legal requirements that govern it. These timeframes do not mean that every voluntary cancellation qualifies for a refund.

Once a refund has been issued, the time required for it to appear in the customer’s account may also depend on the payment provider or financial institution.

Where a refund is processed by an airline or another third party, we will communicate the status information available to us. Nothing in this policy extends or overrides a legally required refund deadline.

5. Airline-Cancelled Flights and Significant Changes

Under applicable U.S. rules, customers may be entitled to a refund when an airline cancels a covered flight or makes a qualifying significant change and the customer does not accept alternative transportation, a rebooking, or other compensation in place of the refund.

Eligibility depends on the circumstances and applicable rules. Customers should review the options provided and contact the provider responsible for their reservation.

For further information, visit the U.S. Department of Transportation’s official refund guidance:
https://www.transportation.gov/individuals/aviation-consumer-protection/refunds

6. Service Fees and Booking Charges

Travel Holic World may charge a separately disclosed service fee for booking-related services where permitted by law.

Any service fee and its cancellation or refund conditions should be disclosed before the customer confirms the applicable paid service.

The refund treatment of a Travel Holic World service fee depends on the service provided, the terms accepted at purchase, the circumstances of the cancellation, and applicable law. Fees will not be retained where doing so would violate applicable law or the terms agreed with the customer.

Airline charges and Travel Holic World service fees are separate charges where applicable.

7. Flight Changes and Rebooking

Flight changes may be subject to airline change fees, fare differences, availability, ticket restrictions, and disclosed service fees.

A requested change is not confirmed until the responsible provider completes the change and issues confirmation.

Customers should contact the provider that issued or manages their original booking to determine the available options.

8. Refunds to the Original Payment Method

Where required by law, eligible refunds will be issued in the original form of payment unless the customer agrees to another permitted form of compensation.

For other refunds, the payment method will depend on the applicable booking terms and law.

If the original payment method is no longer available, additional verification may be required to determine an appropriate alternative.

9. Duplicate or Incorrect Charges

If you believe you have been charged incorrectly or more than once, contact us with your booking reference, transaction date, and a description of the issue.

Please do not send full payment card numbers, security codes, or passwords by email.

We will review the available information and communicate the next steps.

10. No-Show and Partially Used Tickets

Refund eligibility for missed flights, no-shows, and partially used tickets depends on the applicable fare rules, airline conditions, and law.

Missing one flight segment may affect other segments of an itinerary. Customers should contact the responsible airline or booking provider as soon as possible if they cannot travel.

11. How to Request a Refund or Cancellation

To request a refund review or cancellation for a booking made through Travel Holic World:

1. Contact us using the phone number or email below.
2. Provide your booking reference and passenger name.
3. Explain whether you are requesting a cancellation, a ticket change, or a refund review.
4. Provide any additional information reasonably needed to locate the reservation.
5. Wait for confirmation of the request and any available outcome.

Submitting a request does not guarantee approval. Any legally required refund rights and deadlines remain applicable.

12. Third-Party Providers

Travel Holic World may work with airlines, ticket issuers, payment processors, and other travel providers.

The responsible provider may determine ticket availability, fare conditions, and certain refund procedures. However, third-party involvement does not remove any legal obligations or customer rights applicable to Travel Holic World or another responsible party.

We will not describe a refund as approved until we have a reasonable basis to confirm its approval.

13. Applicable Laws

This policy is intended to operate consistently with applicable federal, state, and local laws, including relevant U.S. air travel consumer protection requirements.

If any part of this policy conflicts with a mandatory legal requirement, the applicable law will prevail to the extent of the conflict.

Nothing in this policy is intended to waive or restrict any non-waivable customer rights.

14. Policy Updates

We may update this policy when our services, booking procedures, or applicable legal requirements change. The latest version will be published on this page with the updated date.

15. Contact Travel Holic World

For questions about refunds, cancellations, or booking changes, contact us:

Business Name: Travel Holic World
Phone: +1 (855) 623-7031
Email: support@travelholicworld.com
Website: https://travelholicworld.com

When contacting us about a reservation, include your booking reference but do not send full payment card details or security codes.