Terms and Conditions

1. Introduction

Welcome to Travel Holic World These Terms and Conditions govern your use of our website, telephone services, and travel booking-related services available at https://travelholicworld.com.

Travel Holic World operates as an independent third-party travel booking service. We help customers explore available travel options and, where offered, make reservations or request eligible booking changes and cancellations through applicable booking channels.

By using our website or contacting us to request services, you agree to these Terms and Conditions to the extent permitted by applicable law. If you do not agree, please discontinue using our services.

Business Details

• Business Name: Travel Holic World
• Website: https://travelholicworld.com
• Email: support@travelholicworld.com
• Telephone: +1 (855) 623-7031
• Business Address: 1675 Martin Dr, Unit 114, Surrey, BC, Canada, V4A 6E2

The business name above should be understood as the name used for our services. Where a different registered legal entity is responsible for a transaction, its legal name will be provided as required.

2. Independent Service and Airline Relationship

Travel Holic World is an independent travel booking service. We are not an airline, do not own or operate aircraft, and do not represent ourselves as an airline’s official website or customer service department.

Travel Holic World is not affiliated with, endorsed by, or an authorized representative of Delta Air Lines. References to Delta Air Lines or another airline are used only to identify the airline or travel service relevant to a customer’s enquiry.

Airlines, hotels, car rental companies, and other travel providers maintain their own terms, fare rules, availability requirements, and service policies. Customers should review the applicable provider’s conditions before completing a booking.

3. Scope of Services

Depending on our current capabilities and the specific service requested, Travel Holic World may provide:

• Information about available flight options and fares.
• New travel reservation services through available booking channels.
• Information about eligible booking changes, cancellations, and refund requests.
• Information about applicable booking conditions, fees, and travel-provider policies.
• Other travel booking services expressly described on our website.

The availability of a particular service is not guaranteed. We will explain when a request falls outside our service capabilities or must be handled by the original airline, ticket issuer, or booking provider.

We do not guarantee that every airline ticket can be issued, changed, cancelled, or refunded through our service.

4. Prices, Fees, and Payment

Prices and availability may change before a booking is confirmed. Any fare, quote, or price estimate provided before confirmation is subject to applicable availability and booking conditions.

Before you authorize a transaction, we will disclose the total amount payable to the extent required by applicable law, including applicable taxes, mandatory charges, and any service fees or other charges we impose or collect.

Where relevant, we will identify separately any known airline-imposed charges, fare differences, and our own service fees.

You should review the final itinerary, passenger details, fare conditions, baggage rules, payment amount, and applicable fees before authorizing a purchase.

We will not intentionally misrepresent a quoted price or guarantee a fare that has not been confirmed.

Payment methods, payment deadlines, and any applicable payment restrictions will be communicated during the booking process.

5. Booking Authorization and Confirmation

A booking request does not necessarily mean that a reservation has been completed or that a ticket has been issued.

You authorize us to proceed with a transaction only when you provide the required consent through the applicable booking process. We may require confirmation of passenger information, itinerary details, total charges, and payment authorization before proceeding.

A booking is considered confirmed only when the applicable confirmation has been issued through the relevant booking channel. Where a ticket is required, a reservation reference alone may not establish that a ticket has been issued.

Please review all confirmation documents promptly and contact the appropriate provider if you identify an error.

We are not responsible for acting on an unapproved purchase or change. This provision does not limit any rights or remedies you may have under applicable law.

6. Fare Availability and Changes in Price

Flight fares, seats, schedules, and travel conditions are controlled in part by the relevant airline and booking provider. Availability may change while a customer is considering or completing a transaction.

If a quoted fare becomes unavailable or changes before the booking is confirmed, we will communicate the revised price or available alternatives before proceeding with a new transaction that requires your authorization.

We do not guarantee the availability of any particular fare, seat, itinerary, promotion, or schedule until it is confirmed through the applicable booking process.

7. Airline Rules and Third-Party Providers

Travel services may be supplied or controlled by independent third parties, including airlines, ticket issuers, hotels, car rental companies, payment processors, and reservation platforms.

Each provider may impose its own rules concerning:

• Ticket validity and fare restrictions.
• Baggage allowances and additional charges.
• Check-in, boarding, and travel documentation.
• Schedule changes and service interruptions.
• Ticket changes, cancellations, credits, and refunds.
• Passenger identification and other travel requirements.

You are responsible for reviewing the terms applicable to your specific booking. We will communicate material conditions available to us as required by applicable law and the services we provide.

If your booking was made directly with an airline or through another travel provider, you may need to contact that original provider to manage the reservation.

8. Changes to Bookings

Requests to change a flight or other travel reservation are subject to the original ticket conditions, provider rules, availability, and any applicable charges.

Before authorizing a change, ask us to confirm the available options, any fare difference, applicable provider charges, and any service fee we impose.

We cannot guarantee that a requested date, route, seat, or itinerary will be available. Some tickets may be restricted or ineligible for changes.

Where a booking cannot be serviced by Travel Holic World, we will explain the appropriate next step where reasonably possible.

9. Cancellations and Refunds

Cancellation rights and refund eligibility depend on the ticket terms, applicable law, the original booking provider, and the circumstances of the cancellation.

Before proceeding with a cancellation request, customers should confirm:

• Whether the ticket or service is eligible for cancellation.
• Whether a refund, travel credit, or other alternative may be available.
• Any applicable airline or provider penalties.
• Any service fee charged by Travel Holic World.
• The expected process and estimated timing for a refund, where that information is available.

A cancellation request does not automatically mean that a refund will be approved. We will not promise a refund unless the applicable conditions support that representation.

Where we receive a refund from a provider on a customer’s behalf, the handling and timing of payment to the customer will depend on the transaction, applicable law, and the disclosed refund process. We will communicate relevant updates when reasonably available.

Nothing in these Terms removes any mandatory cancellation, refund, chargeback, or other rights that apply under law.

Please refer to our Refund & Cancellation Policy for additional information:
https://travelholicworld.com/refund-policy/

10. Customer Responsibilities

When using our services, you agree to:

• Provide accurate passenger names, contact details, dates, and itinerary information.
• Review all booking details before authorizing a purchase or change.
• Use a valid payment method that you are authorized to use.
• Review applicable airline rules, fare conditions, and travel requirements.
• Check passport, visa, transit, and other entry requirements relevant to your trip.
• Protect your booking references and other sensitive travel information.
• Notify us promptly if you discover an error or suspect unauthorized use of your booking details.

You are responsible for checking that passenger information matches the relevant travel documents and for complying with applicable travel and entry requirements.

We do not provide legal or immigration advice unless a separate service expressly states otherwise.

11. Schedule Changes, Disruptions, and Travel Decisions

Airlines and other travel providers may change schedules, cancel services, deny boarding, or experience operational disruptions.

When a provider makes a change, available options may depend on the provider’s rules, the ticket terms, and applicable law. We will communicate information or available options within the scope of our service and the information made available to us.

We cannot guarantee that a third-party provider will operate a service exactly as originally scheduled.

Customers should check their booking status and follow the relevant provider’s instructions before departure. For urgent airport or same-day travel issues, contact the airline or provider responsible for the service.

12. Website Information and Availability

We aim to keep our website information accurate and useful. However, website content may occasionally be incomplete, outdated, or affected by technical interruptions.

Website content is general information and is not a substitute for the confirmed terms of an individual booking.

We may update website content or change the services offered, subject to existing contractual obligations and applicable law.

13. Communications and Customer Support

We may communicate with customers using the contact details they provide, including by telephone or email, to discuss enquiries, booking information, confirmations, and service updates.

Customers should provide a working email address and telephone number and promptly notify us of changes to their contact information.

Customer Support Contact Details

• Telephone: +1 (855) 623-7031
• Email: support@travelholicworld.com
• Website: https://travelholicworld.com

Our support hours may vary. We do not promise 24-hour support unless this is expressly stated and consistently provided.

Any call recording, call tracking, or marketing communications will be handled in accordance with applicable law and our Privacy Policy.

14. Privacy and Personal Information

Our handling of personal information is described in our Privacy Policy:

Privacy Policy

We may need relevant customer and itinerary information to respond to enquiries, process authorized transactions, communicate booking details, and provide services.

Please do not send payment card details, passwords, or other highly sensitive information through unsecured communication channels.

15. Intellectual Property and Website Use

Unless otherwise indicated, the website’s original text, layout, graphics, and branding are owned by or used with permission by Travel Holic World.

You may use the website for lawful personal travel research and booking enquiries. You may not misuse the website, interfere with its operation, attempt unauthorized access, or copy protected content in violation of applicable law.

Third-party names and trademarks remain the property of their respective owners. Their mention does not imply sponsorship, endorsement, or affiliation.

16. Limitation of Responsibility

To the extent permitted by applicable law, Travel Holic World is responsible for the services it agrees to provide and for its own acts and omissions as required by law.

We do not control the independent operations of airlines or other travel providers. We cannot guarantee their schedules, decisions, availability, or performance.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. Nothing limits any non-waivable consumer rights or remedies.

Any further limitation of liability, exclusions for indirect losses, or financial caps must be drafted and reviewed for enforceability under the laws applicable to the customer and transaction before being included.

17. Complaints and Dispute Resolution

If you have a question, complaint, or concern about a booking or our services, please contact us first so we can review the matter.

Contact Details

• Email: support@travelholicworld.com
• Telephone: +1 (855) 623-7031
• Mailing Address: 1675 Martin Dr, Unit 114, Surrey, BC, Canada, V4A 6E2

We will make reasonable efforts to understand the issue and communicate the next steps.

Any provision selecting governing law, courts, arbitration, class-action waiver, mandatory notice periods, or dispute-resolution procedures must be reviewed by qualified counsel. Such provisions must not remove rights that applicable consumer protection law makes non-waivable.

18. Governing Law

These Terms will be interpreted and applied subject to applicable law and mandatory consumer protection requirements.

The law governing a particular transaction and the resolution of disputes will depend on the applicable legal requirements and the circumstances of that transaction.

Nothing in this section is intended to deprive a customer of protections that cannot lawfully be waived or excluded.

19. Updates to These Terms

We may revise these Terms to reflect changes in our services, operating practices, or legal requirements.

The latest version will be published on this page with an updated “Last Updated” date. Changes will apply as permitted by applicable law and will not retroactively remove rights that have already accrued under a binding transaction.

Where required, we will provide notice or obtain consent before applying material changes.

20. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Any invalid provision will be interpreted or modified only to the extent legally permitted.

21. Entire Agreement

These Terms, together with the applicable booking confirmation, disclosed service conditions, Privacy Policy, Refund & Cancellation Policy, and any other expressly incorporated terms, describe the terms applicable to your use of our services.

If a specific booking confirmation or mandatory legal requirement conflicts with these Terms, the applicable booking terms and governing law will determine the outcome.

22. Contact Us

For questions about these Terms and Conditions, please contact:

Travel Holic World

• Website: https://travelholicworld.com
• Email: support@travelholicworld.com
• Telephone: +1 (855) 623-7031
• Business Address: 1675 Martin Dr, Unit 114, Surrey, BC, Canada, V4A 6E2